A successful organization knows the importance of good behaviour at work. When employees conduct themselves in a professional and respectful manner, they help to foster safety and well-being for all employees. For the organization, they will be viewed favourably as a company that cares for their employees.
By the same logic, all employees will suffer from inappropriate workplace behaviours. In addition, the organization’s reputation is adversely affected. Inappropriate workplace behaviour always has a ripple effect if it is not prevented at the right time. Policies can help, but comprehensive workplace training on different harassment policies can have a greater impact on employees.
There are situations when inappropriate behaviour becomes blurry. In such situations, organizations should look at resolving these issues on a case-by-case basis. Use policies to develop a training program that will inform and promote appropriate behaviours at work.
Here is a list of the acceptable, appreciated, and appropriate workplace behaviours:
1. Employee respect
Respect is at the fundamental core of any appropriate workplace behaviours. Employees must respect all coworkers, including senior management and junior staff. Some ways of demonstrating respect is by treating all individuals with politeness, courtesy and kindness. Listen to them tentatively and respect their opinions. Encourage fairness and respect their gender, religion and diversity.
In addition, employees should help each other on tasks. Both the organization and the employee must work together to promote a culture of respect. With respect, there is no room for inappropriate behaviours like harassment, bullying or favoritism.
Diversity contributes to business success. It includes people from various backgrounds, culture and even different characteristics. Diversity can cover vast areas such as gender, race, age, religion, ethnicity, language and education.
Fostering inclusiveness and ensuring diversity is a priority at all levels within the organization will ensure the company adapts to a global organizational culture. Through diversity, any organization can become a global leader as internal diversity can help them understand their customers across the world.
Effective teamwork always improves productivity at work and ultimately profitability. Projects get completed on time and people work collaboratively to achieve company objectives. Teamwork can be critical to organizational success, which is why business need to ensure their employees understand what teamwork involves.
Teamwork can also foster friendship, loyalty, unity and trust. Positive teamwork can result in high-performing teams throughout the organization. Good teamwork will result in a healthy workplace and culture, and this ultimately produces greater results for any organization.
Like teamwork, cooperation involves working together to achieve common goals. There are team cooperation initiatives and then there are departmental cooperation. For the latter, this means departments must work together for the benefit of the organization. Cooperation offers many benefits such as productivity, enhanced knowledge, effective workflows and uninterrupted operations.
Both employers and employees have responsibilities. They are both accountable for actions that can impact performance. When both parties understand their responsibilities and accept accountability for their actions or decisions, there will be less failures and pinpointing of fingers.
Responsibility is an appropriate workplace behaviour that can be encouraged through consistent communication and regular training sessions. By doing so, employees will be proactive in taking responsibilities that assist the organization.
Optimism leads to positive results and motivated employees. It will facilitate workplace relationships and develop strong trust amongst employees. Optimism is rarely a focus, but it is an appropriate workplace behaviour that will increase performance, rapport and work-life balance for all individuals at work.
Every individual should boost collaboration and cultivate optimism every day at work. Creating a culture of optimism is an important action for management and leaders. Optimism will ensure employees enjoy their work and always perform well. It will create a positive work environment and a good perception of their workplace. Make optimism a priority behaviour for overall company health.
Punctuality at work will help to build good relationships and a strong reputation at work. Being punctual simply means being professional. If you are punctual and disciplined in your approach at work, you are likely to stand out. Over time, you become a trustworthy employee at work. Senior management, CEOs and other top leaders will rely on you to get the job done because they know you are punctual.
8. Constructive feedback
There is no way to avoid giving difficult feedback. However, it can be said in a positive and constructive way that will encourage continuous improvement. It will help employees achieve their full potential and enhances their professional development.
There are strategies in place to implement a process of providing constructive feedback without dampening the employee’s morale. Constructive feedback should provide both the positive work achieved and areas that need improvement. Use constructive feedback to coach and guide your employees towards more appropriate workplace behaviours.